I fix computers for small businesses. That's the short version.
The longer version: I've been doing IT since about 2012, formalized Simple Tech LLC in 2022, and I run it from a small office in Dublin, PA with a team of three. We take care of everything technology-related for businesses with 5 to 30 employees — law firms, dental practices, medical offices, accounting firms, nonprofits. The kind of places where one bad day with email or a ransomware scare can shut down the whole operation.
We do managed IT, cybersecurity, Microsoft 365 administration, backup and disaster recovery, helpdesk support, and compliance work for HIPAA and PCI. Flat monthly pricing per user. Month-to-month. No contracts. If we're not earning it, you should be able to leave.
Here's what I'm proud of: 98% client retention. A 4.9-star Google rating. And every single client came from a referral. We've never spent a dollar on advertising. Zero. That tells me something about the work.
I took an SBA loan in 2022 to build this thing properly. Paid it off in August 2025.
I'm also not a developer, but I've built 14+ production software tools using AI — mostly with Claude Code. Internal tools, client-facing portals, security scanners. I believe small IT companies can do a lot more than people expect if they're willing to build instead of just buy.
My wife Rebekah runs Blue Haven Studio, a web design business, out of the same office. We share the space, not the business. But working next to someone you trust makes everything better.
Three words clients use to describe me: Reliable. Trustworthy. Kind.
One of my favorite Google reviews says, "He NEVER makes me feel ignorant." That matters more to me than any technical certification.
We provide full-service IT management for small businesses in Bucks County and the surrounding area. Our clients are typically 5-30 person teams — law firms, dental and medical practices, accounting firms, and nonprofits.
What we cover:
Pricing is flat-rate per user ($180–$265/month depending on tier), month-to-month, no contracts.
The numbers: 98% client retention, 4.9 Google stars, 100% referral-based growth, $0 lifetime ad spend. Team of three — myself full-time, plus a part-time admin and a remote technician.
I've also built 14+ internal and client-facing software tools using AI tools (mostly Claude Code), including security audit portals, QBR generators, maintenance trackers, and compliance tracking tools.
1. Google Reviews Highlight — Pin a screenshot or link to your Google Business reviews. 4.9 stars with quotes like "He NEVER makes me feel ignorant" and "Came to my office on a Sunday" tell the story better than any sales page.
2. "What $215/Month Actually Gets You" — A plain-English breakdown of what's included in your middle-tier plan. Prospects will read this more carefully than anything else on your site.
3. From SBA Loan to Debt-Free in 3 Years — A short write-up about starting Simple Tech, taking the SBA loan in 2022, and paying it off by August 2025. Small business owners respect that story.
4. "14 Tools I Built Without Being a Developer" — Screenshots, what each one does, who uses it. This positions you as someone who solves problems.
5. Client Testimonial Video or Quote Graphic — If you can get Tyler Edwards or Nancy Belli on a 60-second video or even just a clean quote card, pin it.
Every client I've ever had came from a referral. I've never run an ad, never bought a lead, never cold-called anyone. Fourteen years in, I'm starting to think the best marketing strategy is just doing good work and not being a pain to deal with.
I don't lock clients into contracts. If I'm not earning it, they should leave. Some people think that's a bad business decision. I think it's the only way to stay honest about whether you're actually delivering.
I've built 14 production tools using Claude Code. I'm not a software engineer. I'm an IT guy who got tired of paying $500/month for software that did 10% of what I needed. If you run a small business and you're curious about AI, start with a problem you're already sick of solving manually.
One of my clients left a Google review that said I came to her office on a Sunday. She's right. I did. Her server was down and she had a Monday morning deadline. I don't think that makes me special. I think that's just what you do when someone trusts you with their business.
When a client says "I'm not tech-savvy," what they actually mean is "the last IT person made me feel stupid." My job isn't to make people understand technology. My job is to make technology not matter. If you have to think about your IT, something is already wrong.