Managing IT Shouldn't Feel Like a Second Job
We handle your technology so you can handle your business. Simple Tech is your local managed IT partner -- proactive support, honest pricing, and a real person who answers the phone.
Why Businesses Trust Simple Tech
We treat every client's network like it's our own. No shortcuts, no excuses -- just dependable IT support from people who actually answer the phone.
Response in Record Time
Our average response time is under 15 minutes during business hours. When something breaks, you won't be waiting on hold -- you'll have a real technician working on it.
< 15 min averageYour Neighbors, Not a Call Center
Based in Dublin, PA, we serve businesses across Bucks County. When you need on-site help, we're 20 minutes away -- not 2,000 miles.
Dublin, PA & surrounding areasTransparent, Flat-Rate Pricing
No hidden fees, no surprise invoices. Our managed IT plans mean you know exactly what you're paying every month -- and exactly what you're getting.
Flat monthly rates, no contractsProblems We Solve Every Day
If any of these keep you up at night, we should talk.
Your IT Provider Doesn't Call Back
Tickets go unanswered, issues drag on for days, and you feel like just another number in the queue.
We respond in under 15 minutesYou're Not Sure If You're Protected
Ransomware, phishing, data breaches -- you've heard the horror stories and wonder if your business is next.
Layered security with 24/7 monitoringSurprise IT Bills Every Month
You never know what IT will cost. Every fix comes with an invoice you didn't expect.
Flat-rate plans, no hidden feesTechnology Is Slowing You Down
Old hardware, slow networks, software that doesn't talk to each other -- your team spends more time fighting IT than doing their jobs.
Proactive management keeps things runningSound like your business? Let's fix it.
Get a Free IT Assessment5 Reasons to Choose Simple Tech Over Any Other IT Company
Choosing an IT provider is a big decision. Here's what makes us different from the dozens of other options out there.
You'll Talk to a Real Person Who Knows Your Name
When you call Simple Tech, you get Ben -- the owner. Not a call center, not a rotating cast of technicians. I know your network, your team, and your business. That means faster fixes and zero "let me transfer you" runarounds.
We Fix Problems Before You Know They Exist
Most IT companies wait for something to break, then send you a bill. We monitor your systems 24/7 and catch issues before they turn into downtime. That's the difference between reactive and proactive IT.
No Contracts. No Catch. No Fine Print.
Every plan is month-to-month. We believe you should stay because we earn it, not because a contract forces you to. In 10+ years, our 98% retention rate proves this approach works.
Flat-Rate Pricing That Won't Surprise You
Your IT bill should be as predictable as your rent. Our plans are flat-rate, per-user, all-inclusive. No hourly charges, no hidden fees, no "well, this wasn't covered" conversations.
We Speak Your Language, Not Tech Jargon
You shouldn't need a computer science degree to understand what's happening with your IT. We explain everything in plain English and make sure you're comfortable before we move forward.
Everything Your Business Needs to Run Smoothly
From day-to-day support to long-term strategy, we cover all your technology needs under one roof.
Managed IT Services
Proactive monitoring, maintenance, and support for your entire IT infrastructure. We keep things running so you don't have to think about it.
- 24/7 network monitoring
- Patch management
- Vendor management
- Strategic IT planning
Cybersecurity
Multi-layered security that protects your business from ransomware, phishing, and data breaches. Because one incident can cost you everything.
- Endpoint detection & response
- Email security & filtering
- Security awareness training
- Dark web monitoring
Cloud & Microsoft 365
Migration, management, and optimization of your cloud environment. Get the most out of Microsoft 365, Azure, and cloud-based tools.
- Microsoft 365 administration
- Cloud migration
- SharePoint & Teams setup
- License optimization
Backup & Disaster Recovery
Automated backups and tested recovery plans so you never lose critical data. Because "it won't happen to us" isn't a backup strategy.
- Local & cloud backups
- Automated daily backups
- Tested disaster recovery
- Rapid data restoration
Help Desk Support
Fast, friendly tech support when your team needs it. Submit a ticket, call, or email -- we'll get back to you in under 15 minutes.
- Phone, email, & ticket support
- Remote troubleshooting
- On-site support when needed
- New employee onboarding
Compliance & Documentation
Meet HIPAA, PCI-DSS, and other regulatory requirements with proper technical controls, documentation, and ongoing monitoring.
- HIPAA & PCI-DSS compliance
- Security policy documentation
- Risk assessments
- Audit preparation
Family-Owned IT Support. Built on Relationships, Not Contracts.
I'm Ben Strunk, and I started Simple Tech because I saw too many small businesses getting bad IT. Overpriced, unresponsive, full of jargon. I knew there was a better way.
My wife and I run Simple Tech from Dublin, PA. We're not a big corporation -- we're your neighbors. When you call, you talk to someone who knows your name, your network, and your business goals. That's not a sales pitch. That's just how we operate.
We've spent over a decade building relationships with local businesses. Our 98% client retention rate isn't because of contracts -- it's because we do right by people.
What You Get With Every Managed IT Plan
Every Simple Tech client gets all of this, regardless of which tier you choose. Higher tiers add more, but this is the baseline.
Us vs. The Alternative
Not all IT providers are created equal. Here's what you actually get when you work with Simple Tech.
| What You Get | Simple Tech | Typical IT Provider |
|---|---|---|
| Average response time | Under 15 minutes | 4-24 hours |
| Who answers the phone | Ben, the owner | Call center / voicemail |
| Proactive monitoring | ||
| Flat-rate, predictable pricing | ||
| Month-to-month (no contracts) | 1-3 year lock-in | |
| Cybersecurity included | Extra cost add-on | |
| On-site support available | Remote only / extra fee | |
| Regular business reviews |
What Could Managed IT Save Your Business?
See how proactive IT management compares to the hidden costs of break/fix support.
IT Cost Calculator
Drag the sliders or type values to estimate your savings.
How It Works
Getting started with managed IT is simpler than you think. Here's the process.
Free Consultation
We spend 15 minutes learning about your business and current IT setup. No pressure, no obligation.
Custom IT Plan
We audit your systems and build a plan tailored to your specific needs, budget, and growth goals.
Seamless Onboarding
We handle the transition with zero downtime. Your team won't miss a beat during the switch.
Ongoing Partnership
We proactively manage your IT, provide regular business reviews, and grow with you as your needs evolve.
What Does "Managed IT" Actually Mean?
If you've heard the term "managed IT" but aren't sure what it really means, you're not alone. Here's the plain-English version.
The Short Version
Managed IT means you pay a flat monthly fee and we take care of everything technology-related for your business. Monitoring, security, updates, support, planning -- all of it. Think of it like having a full IT department, without having to hire one.
How It's Different from Break/Fix
With break/fix, you call someone when something breaks and they bill you by the hour. The problem? They have no incentive to prevent problems -- more problems mean more billable hours for them. Managed IT flips that model. We're incentivized to keep your systems running smoothly because we get paid the same whether you have zero issues or a hundred.
What's Included?
Every managed IT plan at Simple Tech includes 24/7 monitoring of your network and devices, automatic software updates and patches, antivirus and security tools, help desk support, vendor coordination, and regular business reviews where we sit down with you and make sure your technology is aligned with your goals.
Is It Right for You?
If you have 5 or more employees, depend on computers and email to run your business, and don't have (or want) a full-time IT person on staff -- managed IT is probably a great fit. The easiest way to find out is to schedule a free assessment. We'll tell you honestly whether we're the right solution for your situation.
Managed IT vs. Break/Fix
Think of It Like This:
Break/fix is like going to the ER every time you feel sick -- expensive, stressful, and you only go when things are really bad. Managed IT is like having a primary care doctor who gives you regular checkups, catches issues early, and keeps you healthy all year long.
What Our Partnership Actually Looks Like
A lot of IT companies talk about "partnership." Here's what it really means when you work with Simple Tech.
Your First Week
We audit every device, user, and system on your network. We document everything, set up monitoring tools, configure security policies, and make sure your backups are working. Your team gets a welcome packet with our support contact info and how to submit tickets.
Day-to-Day Support
Something not working? Call, email, or submit a ticket. We'll respond in under 15 minutes. Most issues are resolved remotely within the hour. If we need to come on-site, we're there the same day -- because we're right here in Dublin, not across the country.
Behind the Scenes
While you're focused on running your business, we're monitoring your systems 24/7, applying security patches, checking backup integrity, blocking threats, and tracking hardware warranties. The best IT support is the kind you never have to think about.
Regular Business Reviews
Every month or quarter (depending on your plan), we sit down and review your IT health. We show you what's working, flag anything that needs attention, and talk through your technology roadmap. These reviews aren't a sales pitch -- they're a genuine check-in to make sure you're getting the most out of your investment.
"Where would I be without Ben from Simple Tech and his great support staff?! Ben is knowledgeable, friendly and fair."
-- Troy Ault, Google Review
IT Solutions Built for Your Industry
We understand the unique technology challenges and compliance requirements of these industries.
Healthcare
HIPAA-compliant IT with secure patient data handling and EMR support.
Legal
Secure document management, encrypted communications, and case management support.
Financial Services
PCI-DSS compliance, secure transactions, and regulatory documentation support.
Construction
Mobile-ready IT, field worker support, and project management tool integration.
Nonprofits
Budget-friendly IT solutions, donor data security, and grant compliance support.
Professional Services
Streamlined workflows, secure client portals, and reliable day-to-day operations.
Simple, Transparent Pricing
All plans are month-to-month. No long-term contracts. Pick what fits and adjust as you grow.
Business Essentials
For small teams getting started with professional IT management.
- 24/7 network monitoring
- Help desk support
- Patch management
- Antivirus & malware protection
- Email security
- Quarterly business review
Business Secure
Our recommended plan for businesses serious about security and growth.
- Everything in Essentials
- Advanced endpoint detection (EDR)
- Security awareness training
- Dark web monitoring
- Cloud backup management
- Monthly business reviews
- Strategic IT planning
Business Complete
Full-service IT management with compliance support and vCIO services.
- Everything in Secure
- HIPAA / PCI-DSS compliance
- Virtual CIO (vCIO) services
- Advanced threat hunting
- Priority escalation
- Vendor management
- IT budgeting & roadmap
Add-On Services
What Our Clients Say
Don't just take our word for it. Here's what real clients have to say about working with Simple Tech.
"Excellent service. I am someone who is not very knowledgeable about technology, but he NEVER makes me feel ignorant."
"Where would I be without Ben from Simple Tech and his great support staff?! Ben is knowledgeable, friendly and fair. He is able to identify and address computer issues with ease."
"Ben from Simple Tech has helped me with multiple businesses and I highly recommend him. He set us up with a local NAS, installed our new computers, helped us with backup of all of our data."
"Ben from Simple Tech has helped me with multiple businesses and I highly recommend him."
"Ben came to my office on a Sunday and had me up and running for work on Monday!"
"Helpful, knowledgeable, honest, and fair. Definitely recommend!"
Real Results for Real Businesses
Here's what happens when businesses switch from reactive break/fix to proactive managed IT.
From 12 Hours of Monthly Downtime to Near-Zero
A 15-person medical practice was losing over a full day of productivity every month to IT issues. Their previous provider took hours to respond and never fixed the root cause.
Eliminated Surprise IT Bills and Got Proactive Security
A 10-attorney firm was spending $3,000-$7,000/month on reactive IT with no security in place. We moved them to a flat-rate plan with full cybersecurity coverage.
Connected a Growing Team Across 3 Job Sites
A 25-person construction company had no centralized IT. Field workers couldn't access files, email was unreliable, and there was no backup strategy in place.
Keep Your Business Safe from Cyber Threats
43% of cyberattacks target small businesses. Don't wait until it happens to you. Get a free security assessment and find out where you're vulnerable.
Frequently Asked Questions
Got questions? We've got straight answers. No jargon, no runaround.
Free Download: IT Security Checklist for Small Businesses
A practical, no-jargon guide covering the 15 most critical security steps every small business should take -- written by our team for business owners, not tech people.
- Password & access control checklist
- Email security essentials
- Backup verification steps
- Employee training guide
Get Your Free Checklist
Let's Talk About Your IT
Ready to stop worrying about technology? Fill out the form or give us a call. No pressure, no obligation.
Contact Information
Reach out anytime. We're here to help, whether you're ready to get started or just have a question.
Dublin, PA 18917
Business Hours
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We'll get back to you within one business day.
Proudly Serving Bucks County & Beyond
Based in Dublin, PA, we provide on-site and remote IT support across these communities.
Plus Harleysville, Telford, Hilltown, Buckingham, Newtown, Yardley, and surrounding areas throughout Bucks and Montgomery Counties.
Ready to Stop Worrying About IT?
Let's have a conversation about your business and your technology. No pressure, no hard sell -- just an honest look at where you are and where we can help.