Simple Tech LLC | Managed IT for Small Businesses

My Story

How I Got Here

The honest version.

I started doing IT work around 2012 as "Simple Tech & Web Services." Computer repair, networking, building websites. I kept seeing the same thing over and over: small businesses getting ignored by big IT companies. The 5-person law firm that couldn't get anyone to call them back. The dental office paying for services they didn't need. The nonprofit running on equipment from 2009. These were good people getting a bad deal, and I knew I could do better.

I formalized Simple Tech LLC in 2022 and took an SBA loan to fund real growth. That was a bet on myself. I paid it off in full by August 2025. I didn't grow by running ads or buying leads. Every single client came from a referral. Someone told someone, and that person called me. That's still how it works today. I've never spent a dollar on advertising.

I'd rather have 30 clients who trust me than 300 who don't know my name.

Somewhere along the way, I started building software. Not because I'm a developer. I'm not. But I kept running into the same problem: the tools available to MSPs were either overpriced, overcomplicated, or just didn't fit how I work. So I taught myself to build my own. SimpleAudit. SimpleQBR. SimpleBudget. SimpleMaintenance. ShareSafe. More than ten production-grade applications, all security audited and penetration tested. I built them because I needed them, and now my clients benefit from them too.

My wife Rebekah runs Blue Haven Studio, a web design company. We share office space at Dublin Town Center. Our kids go to the same schools as our clients' kids. This isn't a corporate operation. It's a husband-and-wife team that cares about the people we work with. I stay small intentionally. I'd rather know every client by name than chase growth for the sake of a number on a spreadsheet.

What drives me is pretty simple. I like solving problems for people I know. I like picking up the phone and hearing someone say, "Hey Ben, quick question." I like being the person they trust. That's it. That's the whole business model. Relationships, not revenue.

What I Built

When I couldn't find the right tool, I built it.

These aren't side projects. They're production applications I use every day to serve my clients. Every one has been security audited and penetration tested.

SimpleAudit

Cybersecurity assessment platform. Evaluates client environments against real-world threat frameworks.

Security Audited

SimpleQBR

Quarterly business review generator. Creates clear, professional reports clients actually understand.

Security Audited

SimpleBudget

Cost intelligence hub. Helps clients see exactly where their IT dollars are going and where they can save.

Security Audited

SimpleMaintenance

Maintenance tracking and scheduling. Keeps client systems running before something breaks.

Security Audited

ShareSafe

Secure file sharing platform. Built because every existing option was either insecure or overengineered.

Pen Tested

SimpleTriage

Issue prioritization and routing. Makes sure the right problems get attention in the right order.

Security Audited

CommandCenter

Central management dashboard. One place to see everything across all client environments.

Security Audited

BHS GEO Scan

Website optimization scanner built for Blue Haven Studio to audit client sites for AI-era search visibility.

Security Audited

How I Work

No 40-page proposals. No pressure.

Here's what it actually looks like to work with me.

First, we talk.

I ask questions about your business. What's working, what's not, what keeps you up at night. I listen more than I talk.

Then I tell you what I'd recommend.

And what you don't need. If you're fine without something, I'll say so. Clear scope. Predictable costs. Plain English, not IT jargon.

If it's a fit, we start.

If not, I'll point you in the right direction. No hard feelings. I'd rather send you to someone who's a better match than oversell you on something you don't need.

No decision required today.

I don't do "limited time offers." I don't manufacture urgency. Take your time, talk to your team, and call me when you're ready.

If you don't need something, I'll tell you. That's not a tagline. It's how I actually run my business.

What Clients Say

Don't take my word for it.

He NEVER makes me feel ignorant. Ben explains everything in a way that makes sense without talking down to you. That matters more than most people realize.

Tyler Edwards Client

Where would I be without Ben? He's been an absolute lifesaver for my business. Reliable, responsive, and genuinely cares about getting things right.

Troy Ault Client

Came to my office on a Sunday and had me up and running for Monday. That's the kind of person Ben is. He doesn't just do the job -- he makes sure you're taken care of.

Nancy Belli Allstate Insurance

Helpful, knowledgeable, honest, and fair. That's a rare combination in this industry. Ben is someone you can actually trust with your business technology.

Aj Dilts Client

Knowledgeable, friendly and fair. Ben takes the time to understand what you actually need instead of just selling you the most expensive option.

Liz K. Client

Services

Here's what we do.

No fancy names. No made-up packages. Just the work that keeps your business running.

Managed IT

We monitor, maintain, and support your entire technology environment. When something breaks, we're already on it. When something's about to break, we catch it first.

Cybersecurity

Protection against modern threats. Not fear-based upselling -- real, practical security measures that fit your business and your budget.

Cloud & Microsoft 365

Migration and ongoing management. We move you to the cloud when it makes sense and manage it properly once you're there.

Backup & Recovery

Because bad things happen. Ransomware, hardware failure, human error. We make sure you can get back up and running.

Helpdesk

You call, we answer, we fix it. Real people who know your setup, not a ticket queue that goes nowhere.

Compliance

HIPAA, PCI, whatever your industry requires. We help you meet the standards without drowning in paperwork.

Pricing

Here's what it costs.

Per user, per month. No hidden fees, no surprise invoices. What you see is what you pay.

Essential

$180/mo

per user

24/7 monitoring
Helpdesk support
Patch management
Basic security
Email support

Let's Talk

Professional

$215/mo

per user

Everything in Essential
Advanced cybersecurity
Cloud management
Backup & recovery
Quarterly reviews

Let's Talk

Complete

$265/mo

per user

Everything in Professional
Compliance support
Priority response
Strategic planning
Custom tool access

Let's Talk

Most of our clients are on the middle tier. But honestly, the right tier depends on your situation. I'm not going to push you into something you don't need. Let's talk about it.

Is This a Fit?

I'd rather be honest upfront.

Not every IT company is right for every business. Here's how to know if we'd work well together.

We're probably a good match if:

You have 5 to 50 employees
You're in Bucks County or the surrounding area
You want a real relationship with your IT provider
You value honesty over sales pitches
You'd rather call a person than open a ticket

We're probably not the right fit if:

You have 500+ employees and need an enterprise vendor
You need the absolute cheapest option available
You want a big-name brand on your vendor list
You're looking for a company with 200 technicians on staff

I'm Ben. I run a small IT company in Dublin, PA.

How I Got Here

When I couldn't find the right tool, I built it.

SimpleAudit

SimpleQBR

SimpleBudget

SimpleMaintenance

ShareSafe

SimpleTriage

CommandCenter

BHS GEO Scan

No 40-page proposals. No pressure.

First, we talk.

Then I tell you what I'd recommend.

If it's a fit, we start.

No decision required today.

Don't take my word for it.

Here's what we do.

Here's what it costs.

I'd rather be honest upfront.

We're probably a good match if:

We're probably not the right fit if:

I'm right down the street.

Let's have a conversation.