Serving Bucks County since 2015

IT Services That Keep Your Business Running

Simple Tech LLC is your local, family-owned managed service provider in Dublin, PA. We deliver honest IT support, proactive cybersecurity, and real solutions -- without the jargon or the runaround.

9+
Years in Business
98%
Client Retention
<15min
Avg Response Time
Network Security
99.9%
Uptime across client networks
Active Monitoring
24/7
Threat detection & response

Our Commitment Is to Keep Your Business Running Smoothly

We treat every client's network like it's our own. No shortcuts, no excuses -- just dependable IT support from people who actually answer the phone.

Response in Record Time

Our average response time is under 15 minutes during business hours. When something breaks, you won't be waiting on hold -- you'll have a real technician working on it.

< 15 min average

Our Team Is Local

Based in Dublin, PA, we serve businesses across Bucks County and the greater Philadelphia region. When you need on-site help, we're 20 minutes away -- not 2,000 miles.

Dublin, PA & surrounding areas

Transparent Pricing

No hidden fees, no surprise invoices. Our flat-rate managed IT plans mean you know exactly what you're paying every month -- and exactly what you're getting.

Flat monthly rates

Problems We Solve Every Day

If any of these keep you up at night, we should talk.

Your IT Provider Doesn't Call Back

Tickets go unanswered, issues drag on for days, and you feel like just another number in the queue.

We respond in under 15 minutes

You're Not Sure If You're Protected

Ransomware, phishing, data breaches -- you've heard the horror stories and wonder if your business is next.

Layered security with 24/7 monitoring

Surprise IT Bills Every Month

You never know what IT will cost. Every fix comes with an invoice you didn't expect.

Flat-rate plans, no hidden fees

Technology Is Slowing You Down

Old hardware, slow networks, software that doesn't talk to each other -- your team spends more time fighting IT than doing their jobs.

Proactive management keeps things running
9+ Years
Serving Local Businesses

Building Success Together, One Partnership at a Time

Simple Tech LLC was founded by Ben Strunk with a simple idea: small businesses deserve the same quality IT support that large enterprises get -- without the corporate price tag or the impersonal service.

As a family-owned company based in Dublin, PA, we've spent over 9 years building relationships with local businesses. We're not a call center. When you call us, you talk to someone who knows your name, your network, and your business goals. That's the Simple Tech difference.

Family-owned & operated
Based in Dublin, PA
98% client retention rate
Transparent, honest pricing
Let's Talk About Your IT

Our IT Solutions

Comprehensive managed IT services designed for small and mid-sized businesses. Everything you need, nothing you don't.

Managed IT Services

Proactive monitoring, maintenance, and support for your entire IT infrastructure. We handle the technology so you can focus on your business.

  • 24/7 network monitoring
  • Patch management & updates
  • Vendor management
  • Hardware lifecycle planning
Learn more

Cybersecurity Solutions

Multi-layered security to protect your business from ransomware, phishing, and data breaches. Sleep well knowing we're watching.

  • Endpoint detection & response
  • Email security & filtering
  • Security awareness training
  • Dark web monitoring
Learn more

Cloud Computing

Microsoft 365 migration, cloud backup, and infrastructure planning. Move to the cloud on your timeline, with a plan that makes sense.

  • Microsoft 365 setup & management
  • Cloud migration planning
  • Hybrid cloud solutions
  • Cloud cost optimization
Learn more

Business VoIP

Enterprise phone systems without the enterprise cost. Crystal-clear calls, mobile integration, and features that help your team communicate better.

  • Cloud-hosted phone systems
  • Mobile & desktop apps
  • Auto-attendant & routing
  • Video conferencing
Learn more

Backup & Disaster Recovery

Automated backups, tested recovery plans, and business continuity solutions. When disaster strikes, you'll be back up fast.

  • Automated daily backups
  • Offsite & cloud replication
  • Quarterly recovery testing
  • Rapid restore capabilities
Learn more

Compliance & IT Consulting

Regulatory compliance guidance, IT roadmaps, and strategic planning. We help you meet HIPAA, PCI, and SOC 2 requirements without the headache.

  • Compliance assessments
  • Policy & procedure development
  • Technology roadmapping
  • Budget planning & procurement
Learn more

Your IT Helpdesk, Without the Headcount

Hiring a full-time IT person costs $65,000+ a year -- and they still take vacations and sick days. With Simple Tech, you get an entire team of experienced technicians for a fraction of the cost, available when you need them.

Our helpdesk handles everything from password resets to complex network issues. Your team can reach us by phone, email, or our ticketing portal -- whichever is easiest for them.

85%
Resolved Remotely
<4hr
Avg Resolution Time
97%
Satisfaction Score
3
Ways to Reach Us
Talk to Our Team

What Our Helpdesk Covers

Password Resets & Account Access
Locked out? We'll get you back in within minutes.
Printer & Peripheral Issues
Printers, scanners, docking stations -- we handle them all.
Software Installation & Updates
New software, updates, license management -- we keep everything current.
Email & Connectivity Problems
Outlook issues, WiFi problems, VPN access -- solved fast.
New Employee Setup & Offboarding
Complete provisioning and secure deactivation of accounts.
Network & Server Troubleshooting
Slow network, server errors, file share issues -- we diagnose and fix.

Tools and Platforms We Trust

Microsoft 365
SentinelOne
Datto
ConnectWise
Fortinet
Ubiquiti
Dell
Lenovo

Personalized, Family-Owned IT Support

With the big MSPs, you're a ticket number. With Simple Tech, you're a neighbor. We built this company on the belief that small businesses deserve attentive, expert IT support from people who actually care.

You'll Know Us by Name

No rotating techs. You get a dedicated team that learns your environment and remembers your preferences.

We Fix the Root Cause

We don't slap band-aids on problems. We dig in, find the actual issue, and fix it so it stays fixed.

No Contracts Required

We earn your business every month. No long-term lock-ins -- you stay because the service is worth it.

5.0
Average rating from Google Reviews
98%
Client Retention
<15m
Avg Response
99.9%
Network Uptime
500+
Issues Resolved/yr

How It Works

Four simple steps from first call to fully managed IT. No pressure, no obligations.

1

Initial Consultation

We listen to your challenges, learn about your business, and assess your current IT setup -- all at no cost.

2

Customized Proposal

We build a solution tailored to your needs and budget. No cookie-cutter packages -- just what makes sense for you.

3

Implementation & Onboarding

We handle the setup, migration, and training. Your team will be up and running with minimal disruption.

4

Ongoing Support

From that point on, we're your IT department. Proactive monitoring, fast support, and regular check-ins to keep you ahead.

Industries We Specialize In

We understand the unique IT challenges and compliance requirements of these industries.

Law Firms

Secure document management, e-discovery support, compliance

Healthcare

HIPAA compliance, EHR integration, secure patient data

Financial Services

PCI compliance, secure transactions, data encryption

Professional Services

Accounting firms, consultants, real estate offices

Education

Schools, tutoring centers, educational nonprofits

Manufacturing

OT/IT integration, network reliability, uptime focus

Nonprofits

Budget-conscious solutions, donor data protection, grants IT

Retail & Hospitality

POS systems, guest WiFi, PCI compliance, multi-location

Managed IT Plans

Flat monthly pricing per endpoint. No hidden fees, no surprise charges. Every plan includes our responsive helpdesk support.

Essential
Core monitoring and support for small teams that need reliable IT basics.
$180 /endpoint/month
  • 24/7 network monitoring
  • Patch management
  • Helpdesk support (business hours)
  • Antivirus & malware protection
  • Monthly health reports
Get Started
Premium
Complete IT management with compliance support and strategic planning.
$265 /endpoint/month
  • Everything in Professional
  • 24/7 support with priority response
  • Compliance reporting (HIPAA, PCI)
  • Security awareness training
  • Dark web monitoring
  • Quarterly business reviews & IT roadmap
Get Started

All plans require a minimum of 5 endpoints. Custom pricing available for larger organizations. Contact us for a personalized quote.

What Our Clients Say

Don't take our word for it. Here's what local business owners have to say about working with Simple Tech.

"Simple Tech transformed our entire network. We went from constant outages and frustration to a system that just works. Ben's team is responsive, honest, and genuinely cares about our success."

TA
Troy Ault
Business Owner, Bucks County

"As a small business owner, I don't have time to deal with IT problems. Simple Tech handles everything and explains things in a way I actually understand. They feel like part of our team."

LK
Liz K.
Office Manager, Dublin PA

"We switched to Simple Tech after a bad experience with a larger MSP. Night and day difference. They actually pick up the phone, they know our setup, and they don't nickel-and-dime us."

CT
Chris Tierney
Operations Director, Montgomery County

Client Success Stories

Real results from real local businesses. Here's what happens when you have the right IT partner.

From Constant Downtime to 99.9% Uptime

A 12-person law firm in Doylestown was losing billable hours to network outages and slow systems. We rebuilt their infrastructure, migrated to Microsoft 365, and implemented proper backups. They haven't had unplanned downtime since.

99.9% Uptime
40% Faster response
$0 Surprise costs

HIPAA Compliant in 60 Days

A growing medical practice needed to meet HIPAA requirements before their next audit. We implemented encryption, access controls, backup procedures, and staff training -- all within two months and on budget.

60 days To compliance
100% Audit pass
Zero Data incidents

What You Can Expect from Day One

We put these commitments in writing because we believe accountability matters.

15-Minute Response SLA

When you submit a ticket or call us during business hours, a real technician will respond within 15 minutes. Not a bot, not an auto-reply -- a person who can help.

No Hidden Fees, Ever

Your monthly invoice will match the price we quoted. If something unexpected comes up, we'll discuss it with you before any work is done. No surprises.

Month-to-Month Flexibility

No long-term contracts required. We earn your trust every single month. You stay because you want to, not because you're locked in.

Proactive, Not Reactive

We don't wait for things to break. Our monitoring catches problems before they impact your team. You'll get monthly reports showing what we prevented.

Dedicated Team, Not a Rotation

You'll work with the same technicians who learn your environment. No explaining your setup to a different person every time you call.

Full Documentation

We document your entire network: passwords, configurations, vendor contacts. If you ever leave, you take everything with you. Your data is yours.

Keep Your Business Safe from Cyber Threats

43% of cyberattacks target small businesses. Don't wait for a breach to take security seriously. Get a free security assessment today.

Frequently Asked Questions

Straight answers to the questions we hear most often.

Our average response time is under 15 minutes during business hours. For critical issues (server down, security breach), we respond immediately. After-hours emergencies are handled within 30 minutes on our Professional and Premium plans.
No. We offer month-to-month agreements. We believe in earning your business every month, not locking you in. Most of our clients have been with us for years because the service speaks for itself -- not because of a contract.
We specialize in small to mid-sized businesses with 5 to 150 employees. That sweet spot where you need professional IT support but don't need (or want to pay for) an in-house IT department. If you have 5+ endpoints, we can help.
Yes. We help businesses meet HIPAA, PCI DSS, and SOC 2 requirements. Our Premium plan includes compliance reporting and audit support. We'll help you understand what's required and implement the controls you need -- without the consulting firm price tag.
Onboarding typically takes 2-3 weeks. We start with a full network assessment, document everything, install our monitoring tools, set up security baselines, and train your team on new procedures. We handle the coordination with your current provider if needed -- you won't feel any disruption.
Absolutely. We handle about 85% of issues remotely within minutes, but when on-site support is needed, we're local. Based in Dublin, PA, we can be at most Bucks County locations within 30 minutes. On-site visits are included in all managed plans.
Our Professional and Premium plans include after-hours emergency support. Critical issues like server outages, security breaches, or complete network failures are handled within 30 minutes, 24/7/365. For non-critical issues, we'll address them first thing the next business day.
Absolutely. We work with whatever software your business relies on -- whether it's industry-specific applications, accounting software like QuickBooks, or legacy systems. We also manage vendor relationships for you, so when your internet goes down or your phone system acts up, we make the calls and coordinate the fix. You don't have to play middleman.
Three things: First, you'll actually know us. We're not a faceless corporation -- we're your neighbors in Bucks County. Second, we're responsive. Our 15-minute response time isn't a marketing promise, it's our tracked average. Third, we're honest. We won't sell you things you don't need or overcomplicate your setup. If a $50 solution fixes the problem, we'll tell you that instead of pushing a $5,000 one.
We work alongside internal IT staff all the time. We can handle the heavy lifting -- security, monitoring, backup, vendor management -- while your internal person focuses on day-to-day user support and projects. Think of us as an extension of your team, not a replacement.

Proudly Serving Local Communities

We're not a national company trying to sell you something from across the country. We live and work in Bucks County. We shop at the same stores, eat at the same restaurants, and care about the same community you do. That's why local businesses trust us.

See If We Service Your Area
Dublin, PA
Doylestown
Lansdale
Chalfont
Warrington
New Hope
Perkasie
Quakertown
Souderton
Hatfield
Montgomery County
Greater Philadelphia

Results That Speak for Themselves

9+
Years in Business
98%
Client Retention Rate
<15m
Average Response Time
99.9%
Client Network Uptime
5.0
Google Review Rating

What Does "Managed IT" Actually Mean?

It means we become your outsourced IT department. Instead of hiring an in-house IT person (and hoping they know everything), you get a full team of specialists who monitor, maintain, and support your entire technology environment.

Here's what that looks like in practice:

1
We monitor your network 24/7
Automated alerts catch problems before they become outages. If a disk is filling up at 2am, we know about it and fix it before you arrive at 8am.
2
We keep everything updated and patched
Security patches, driver updates, firmware upgrades -- all tested and deployed on a schedule that doesn't disrupt your work.
3
We handle all your IT support requests
From "I can't print" to "our server is down" -- one number to call, one team that knows your setup.
4
We plan ahead for your business
Quarterly reviews, hardware lifecycle planning, budget forecasting. You'll never be blindsided by a $20,000 server replacement again.

Managed IT vs. Break/Fix: A Comparison

Managed IT Break/Fix
Monthly cost Predictable Unpredictable
Response time <15 minutes Hours to days
Monitoring 24/7 proactive None
Security Multi-layered Basic antivirus
Backups Automated & tested Hope for the best
Planning Quarterly roadmap None
Downtime Prevented Endured

Know Where You Stand Before You Commit

Not sure if you need managed IT? Start with our free network assessment. We'll evaluate your current setup, identify vulnerabilities, and give you an honest report -- whether you hire us or not.

There's no sales pitch at the end. Just a clear picture of where your IT stands and what (if anything) needs attention.

Schedule Your Free Assessment

What the Assessment Includes:

Network Security Scan
We identify open ports, outdated firmware, missing patches, and potential entry points for attackers.
Hardware & Software Inventory
A complete map of every device, operating system, and software license in your environment.
Backup Verification
We check if your backups actually work. You'd be surprised how many businesses think they have backups but don't.
Risk Report & Recommendations
A plain-English report with prioritized recommendations. No jargon, no scare tactics -- just facts.
Budget Estimate
If improvements are needed, we'll give you a clear cost estimate so you can make an informed decision.

Ready to Talk?

Whether you have a specific problem or just want to explore your options, we'd love to hear from you. No sales pressure -- just a conversation.

Contact Information

Prefer to Just Talk?

No forms needed. Call us directly at (215) 933-5158 and you'll talk to a real person who can help -- not a phone tree.

Call Now

Conveniently Located in Dublin, PA

Our office is centrally located in Dublin Borough, with easy access from Routes 313 and 611. Plenty of free parking available.

Office Address

123 N. Main St, Suite 116
Dublin, PA 18917

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: Closed
Emergency support available 24/7

Get in Touch

Phone: (215) 933-5158
Email: [email protected]

123 N. Main St, Suite 116, Dublin, PA 18917

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Ready to Stop Worrying About IT?

Join the growing list of Bucks County businesses that trust Simple Tech to keep their technology running smoothly. Your first consultation is free.

Schedule a Consultation Call (215) 933-5158