I'm Ben Strunk, and I started Simple Tech because I saw too many small businesses getting ignored by big IT companies. You'd call for help and get transferred three times before someone even asked what was wrong. I figured there had to be a better way.
The best IT is the kind you never have to think about. Here's what a typical day looks like when we're managing your systems.
Our systems flag the issue automatically. We order a replacement before you've had your first cup of coffee. You'll never know this happened.
Computers boot up, email loads, files are where you left them. You don't know we prevented 4 hours of downtime this morning. That's the point.
No ticket queue. No "your call is important to us." They call, we answer, it's fixed. Your employee is back to work before their coffee gets cold.
While your team is grabbing sandwiches, we push critical security updates across all your machines. Zero disruption to your workday.
Someone tried to trick your office manager with a fake invoice. Our email security caught it before it ever reached their inbox. Crisis averted.
No late nights troubleshooting. No stress about whether your data is safe. You lock the door and head home, knowing we've got it covered.
I'm not going to overwhelm you with jargon. Here's what we do, in plain English, and why it matters for your business.
Think of us as your IT department — without the overhead of hiring one. We monitor your systems 24/7, handle day-to-day support, and make sure your technology actually helps your business instead of slowing it down.
I'm going to be honest: small businesses are the #1 target for cyberattacks. Not because you have the most money, but because most small businesses don't have real protection. We change that.
Moving to the cloud shouldn't be scary or confusing. We handle the migration, the setup, and the ongoing management so you can focus on running your business. And yes, we actually train your team on how to use it.
Your data is backed up automatically, tested regularly, and recoverable fast. Because "we think the backup was working" isn't good enough.
We watch your network around the clock and catch problems before they become outages. Most issues are resolved before you even know they happened.
HIPAA, PCI, CMMC — we help you meet the requirements without the headache. We've helped dental offices, law firms, and nonprofits get compliant and stay that way.
I know you've probably been burned by an IT company before. Maybe they disappeared when you needed them, or buried you in jargon to justify a bigger invoice. I get it. So here's what I promise — not as a marketing thing, but as the way we actually run this business:
I can't name names (confidentiality and all), but these are real results from real businesses we work with right here in Bucks County.
They were spending $3,200 a month on break-fix IT. Every time something broke, they got a bill. We moved them to managed services at $1,200 a month and they haven't had a single unplanned outage in 14 months. Their managing partner told me, "I used to dread Monday mornings. Now I just show up and everything works."
They got hit with ransomware at 2 AM on a Tuesday. The call came at 2:17 AM. By 6 AM, we had them fully restored from backup — zero data lost. The attackers wanted $45,000 in Bitcoin. They got nothing. The nonprofit was back to serving their community by breakfast.
They had a HIPAA audit coming in two weeks and weren't ready. We got them fully compliant in 10 days — policies, technical controls, documentation, staff training, everything. They passed the audit with zero findings and their office manager told me she actually slept the night before.
I believe in transparent pricing. No hidden fees, no surprise invoices. Pick the plan that fits, and you'll know exactly what you're paying every month.
Here's what our clients have to say. These are real reviews from real business owners in our community.
"We switched to Simple Tech after years of frustration with a bigger company. The difference is night and day. Ben actually knows our business, our people, and our systems. When we call, he already knows what's going on. That kind of personal attention is worth everything."
"We got hit with ransomware and Ben had us back up and running in hours. Not days, hours. We didn't lose a single file. I sleep a lot better knowing Simple Tech has our back. They're not just our IT company, they're part of our team."
"As a dental practice, HIPAA compliance was always hanging over our heads. Simple Tech made it manageable and honestly pretty painless. They set up everything, trained our staff, and now we don't worry about it. Ben explains things without making you feel dumb."
"I used to spend half my week dealing with IT problems. Now I spend zero time on it. Simple Tech handles everything proactively and I just run my business. Best decision I made last year was switching to them. Wish I'd done it sooner."
Simple Tech isn't a faceless company in some other state. We're right here in Dublin, PA. We eat at the same restaurants, shop at the same stores, and our kids go to the same schools. When we say we care about local businesses, it's because we are one.
I built this business on handshakes and referrals from other local business owners. That matters to me. When you work with Simple Tech, you're working with your neighbors.
I'd rather be upfront about fit than waste your time. Here's who we work best with — and who might be better served somewhere else.
And I'm happy to answer. If your question isn't here, just call — I'll give you a straight answer.
No sales pitch. No pressure. No 47-slide presentation. Just an honest conversation about where your IT is today and whether we can help. I'll give you a straight answer either way.
No decision required today. Let's just have a conversation.
